Frequently Asked Questions

We specialize in aftermarket diesel engine parts for excavators and heavy construction equipment, including cylinder liner kits, fuel injection pumps, crankshafts, cylinder heads, ECU/ECM modules, starters, alternators, and complete engine rebuild kits.

Our parts are compatible with Cummins, Caterpillar (CAT), Komatsu, Doosan/Develon, Volvo, Isuzu, Kubota, Yanmar, Deutz, Mitsubishi, Weichai, Perkins, Hino, and more. If your brand isn't listed, contact us — we likely have it or can source it.

We supply high-quality aftermarket parts manufactured to OEM specifications. They provide the same fitment and performance as original parts at a significantly lower cost.

Provide us with any of the following: OE part number, engine model number, or machine model. Our technical team will verify compatibility before quoting. If you're unsure, send photos and we'll help identify the correct part.

Yes. While excavators are our primary focus, our engine parts also fit loaders, bulldozers, generators, marine engines, and other diesel-powered equipment using the same engine models.

For catalog items, MOQ is 1 piece. For custom/OEM parts, minimum is typically 10-50 pieces depending on complexity.

Submit an inquiry through our website, email, or WhatsApp. We'll confirm availability and pricing, then send a proforma invoice. Once payment is received, we process and ship your order.

Absolutely. We encourage sample orders so you can verify quality before committing to larger quantities. Sample orders of 1-5 pieces are welcome.

Due to the wide range of part numbers and frequent price updates, we provide quotations on request. Send us your parts list and we'll respond with current pricing within 24 hours.

Pricing depends on the specific part, quantity, and current material costs. We offer competitive factory-direct pricing. Contact us with your part numbers for a detailed quotation.

We accept T/T (bank wire transfer), PayPal, and Western Union. For orders over $5,000, we typically accept 30% deposit with balance before shipping.

For established repeat customers, we can discuss flexible payment terms. This is evaluated on a case-by-case basis after building a working relationship.

All our products undergo a 4-stage quality control process including material inspection, in-process checks, finished product testing, and pre-shipment verification. Machinery test reports are provided with every shipment.

All parts carry a 12-month warranty against manufacturing defects. If a part fails under normal operating conditions within the warranty period, we provide free replacement parts.

Yes. We provide dimensional inspection reports, material certificates, hardness test results, and outgoing video inspection upon request — at no extra charge.

Contact us with photos or video showing the issue. Our technical team reviews within 48 hours. Approved claims receive free replacement parts with shared shipping costs.

We ship worldwide. Our main markets include Southeast Asia (Indonesia, Vietnam, Philippines), Middle East (Saudi Arabia, UAE), South America (Brazil, Chile), Africa (Nigeria, Kenya), and CIS countries.

Express delivery via DHL, FedEx, or UPS (3-7 days). Sea freight for bulk orders (15-35 days). Air freight for urgent medium-sized orders (5-10 days).

Shipping cost depends on weight, volume, and destination. We provide exact shipping quotes along with your product quotation. For orders over $3,000, we can offer discounted freight rates.

Yes, we provide all necessary export documents including commercial invoice, packing list, and certificate of origin. We can also arrange pre-paid duties (DDP) for select destinations.

Once shipped, we provide the tracking number and carrier details. You can track your package in real-time through the carrier's website.

Yes. We offer drawing-based, sample-based, and full custom development services. Send us your specifications and we'll evaluate feasibility.

Technical drawings (CAD preferred), physical samples, detailed photos with measurements, or a description of the application. The more detail you provide, the faster we can quote.

Sample production takes 7-20 days. Bulk production takes 15-45 days after sample approval, depending on complexity and quantity.

Yes, we offer OEM branding services including custom packaging, logo engraving, and branded labels for qualified orders.